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You’re Not Just Selling Expertise — You’re Selling 'Epistemic Trust'

You’re Not Just Selling Expertise — You’re Selling ‘Epistemic Trust’

By Business Strategy & Positioning, Conversion Optimization & Sales Psychology, Influence & Consumer Psychology, Marketing Strategy & Growth
Why Technical Capability Loses to Interpretive Authority HP Field Notes | Highly Persuasive An industrial automation supplier spent 18 months building a case for their predictive maintenance platform. They had superior sensor accuracy, better algorithms, and a lower total cost of ownership than the incumbent. The technical comparison wasn't close.…
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We Judge Brands Like We Judge People on a First Date

How Buyers Judge Your Brand in the First Few Seconds — Before a Single Word Has Been Read

By Branding & Identity, Conversion Optimization & Sales Psychology, Marketing Strategy & Growth, Thought Leadership & Authority Building
How Buyers Judge Your Brand in the First Few Seconds — Before a Single Word Has Been Read HP DemandSignals™ | Highly Persuasive In 1992, a team of Princeton researchers showed participants photographs of unfamiliar faces for exactly 100 milliseconds — less time than a blink — then asked them…
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3 Phrases That Quietly Destroy Your Brand Authority

3 Phrases That Quietly Destroy Your Brand Authority

By Lead Generation & Demand Creation, Branding & Identity, Business Strategy & Positioning, Influence & Consumer Psychology, Marketing Strategy & Growth
3 Phrases That Quietly Destroy Your Brand Authority HP DemandSignals™ | Highly Persuasive There's a sentence buried in almost every B2B company's standard communications. It appears in proposals, in follow-up emails, at the end of client presentations, and in introductory calls. It sounds professional. Accommodating. Even thoughtful. It's destroying your…
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The Emotional Palette How Brands Can Trigger Complex Feelings Without Saying a Word

How Brands Can Trigger Complex Feelings & Emotions Without Saying a Word

By Business Strategy & Positioning, Branding & Identity, Conversion Optimization & Sales Psychology, Influence & Consumer Psychology
How Brands Trigger Complex Feelings Without Saying a Word HP DemandSignals™ | Highly Persuasive The buyers evaluating your company are not processing your brand the way you think they are. They are not reading your case studies, forming views, then revising them as they read more. They are not comparing…
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skeptical buyers seek clarity in b2b, saas and pro services

Why Clarity Feels Like Luxury to a Skeptical Buyer

By Marketing Strategy & Growth, Business Strategy & Positioning, Conversion Optimization & Sales Psychology, Influence & Consumer Psychology, Thought Leadership & Authority Building
Why Clarity Feels Like Luxury to a Skeptical Buyer HP DemandSignals™ | Highly Persuasive In 2013, Slack launched into a market already crowded with workplace communication tools. The obvious angle was features — real-time messaging, integrations, file sharing. Slack had all of these. So did several competitors. What Slack did…
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b2b influence and persuasion for lead generation and sales cycles - highly persuasive.png

How to Build Influence & Persuasion Systems in B2B That Help You Dominate Your Category

By Business Strategy & Positioning, Branding & Identity, Influence & Consumer Psychology, Marketing Strategy & Growth
Why Influence in B2B Has Nothing to Do With Persuasion Tactics HP DemandSignals™ | Highly Persuasive The B2B companies that consistently close the most complex deals have something in common that isn't usually visible in their sales process. They don't appear to be selling. Their buyers describe the decision to…
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the real battle in manufacturing is psychological - not mechanical

The Real Battle in Manufacturing Is Not Mechanical

By Business Strategy & Positioning, Conversion Optimization & Sales Psychology, Marketing Strategy & Growth
The Real Battle in Manufacturing Is Not Mechanical HP DemandSignals™ | Highly Persuasive The operations director has your technical specifications in front of him. He's reviewed your tolerances, your lead times, your quality certifications, your track record on comparable programmes. He agrees your capabilities are strong. He's said as much.…
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